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Welcome to AiOiA, the app that connects customers and service providers. By using our services, you agree to comply with and be bound by these Terms of Service ("Agreement"). Please read them carefully.
If you do not agree with any part of this Agreement, we kindly ask that you refrain from using our services. Please note that this Agreement includes important provisions, such as an arbitration clause and a class action waiver, which may affect your legal rights.
For the purposes of this Agreement, the following definitions shall apply:
By using the Services, you agree to the terms set forth in this Agreement and acknowledge the various functionalities provided under AiOiA.
This Agreement remains effective until terminated by either party. You may terminate it by stopping the use of the Services, resulting in immediate loss of access. The Company can terminate the Agreement if you breach any terms, revoking access and potentially prohibiting future use. Upon termination, all rights granted are revoked, and you must cease using the Services. Any obligations that survive termination, like payment or indemnity clauses, will remain in effect.
You retain full ownership of the data and content you upload to AiOiA. By using the Services, you grant the Company a non-exclusive, worldwide, royalty-free license to use, process, and display your content solely for providing the Services, such as handling bookings and appointments.
You are responsible for ensuring the accuracy, legality, and appropriateness of your content, ensuring it doesn't infringe on third-party rights or violate laws, regulations, or community standards. The Company is not liable for issues arising from your content, and you agree to indemnify and hold the Company harmless from any related claims.
Both parties agree to maintain the confidentiality of any proprietary or sensitive information exchanged during this Agreement, including business plans, customer data, technical details, financial information, and other confidential content related to the Services. Both parties acknowledge the value of such information and commit to protecting it from unauthorized use or disclosure.
Confidential information excludes publicly available data, independently developed information, or information from third parties with no confidentiality obligations. Both parties agree to use the confidential information solely for this Agreement’s purposes and take reasonable steps to prevent unauthorized access or disclosure.
The Services may contain links to third-party websites or services not controlled by AiOiA. The Company is not responsible for the content, availability, or practices of these sites. AiOiA makes no warranties regarding the accuracy or reliability of third-party content or services. Interactions with these sites are at your own risk. It’s your responsibility to review the terms and privacy policies of third-party sites, and the Company is not liable for any resulting damages or losses.
The Company shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, profits, or business interruption, resulting from your use or inability to use the Services, even if advised of such potential damages. The Company's liability is limited to the maximum extent permitted by law and is confined to the amount you paid for the Services during the relevant period. By using the Services, you agree that the Company is not responsible for any damages or losses, direct or indirect, arising from their use or non-use.
This Agreement will be governed by and construed in accordance with the laws of the USA, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or in connection with this Agreement, including its interpretation, breach, or enforcement, shall be subject to the exclusive jurisdiction of the courts located in the USA.
By accepting this Agreement, you consent to the personal jurisdiction and venue of these courts, and you agree that any legal action or proceeding shall be exclusively brought in such courts. You further agree that, in the event of any legal dispute, the prevailing party shall be entitled to recover its reasonable legal fees and costs. This provision ensures that all legal matters related to this Agreement are handled in the designated jurisdiction.
This Agreement represents the entire understanding between the parties and overrides all prior agreements, communications, or understandings, whether written or verbal, related to its subject matter. Any conflicting previous agreements are void and no longer applicable.
Suppose any provision of this Agreement is found invalid, illegal, or unenforceable by a court. In that case, it will be modified to the minimum extent necessary or severed while the rest of the Agreement remains in effect. Both parties acknowledge mutual agreement on the terms, and the validity of the remaining provisions remains unaffected.
The Company provides a Service Level Agreement (SLA) that outlines the availability, performance expectations, and service commitments for the Services. The SLA defines the standards the Company aims to meet in terms of uptime, support response times, and overall service quality.
Specific details regarding the SLA, including any exceptions or limitations, can be found on the platform. By using the Services, you acknowledge that these performance expectations are subject to the terms set forth in the SLA.
The Company takes reasonable measures to ensure data security and integrity on the platform, using industry-standard practices like encryption, access controls, and regular security audits to prevent unauthorized access or data loss. In case of a disaster, data breach, or security incident, the Company will follow disaster recovery procedures to minimize damage and restore services promptly. While we strive for security, you acknowledge that no system is fully risk-free. Any breaches or disruptions will be communicated to users, and corrective actions will be taken to prevent future incidents.
The Company provides support and maintenance services to assist with any technical issues or concerns. Our support team is available for troubleshooting, guidance, and assistance. Details about support hours, contact methods, and available services can be found on the platform. By using the Services, you agree to contact us through the designated support channels for efficient issue resolution.
The Company provides data backup and recovery services to protect your information, ensuring it can be restored in case of data loss or system failure. While we take steps to safeguard your data, users are encouraged to maintain their backups. Details on backup frequency and recovery procedures are available on the platform.
By using AiOiA, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
If you have any questions or need further clarification, please feel free to contact us at support@aioia.net. We’re here to assist you and ensure your experience with our services is smooth.